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Tiempos de Tamaulipas > Sin categoría > ebay seller sent wrong item can i keep it
Sin categoría Por Raul Gutiérrez

ebay seller sent wrong item can i keep it

I waited - and waited - NO refund and NO shipping sent to me so I filed a PAYPAL DISPUTE-Claim. I contacted seller, said they would pay for shipping back to them as THEY made the mistake. 5) PayPal state I need to send back, tracked, and the seller has to confirm delivery before a refund will be issued, before 4 January. 3) Item arrives, nothing like as described and is damaged. Managed payments sellers can offer buyers full or partial refunds up to 90 days after the original transaction date. Seller sent me an item that was 1. wrong size 2. 0. Seller sent wrong item, but I want to keep it. ... As a casual seller on eBay, ie private individual that sells the odd thing now and again, I have received my first neg in over 10 years and only the second ever since joining eBay in 2006. 5) Escalate the complaint in Paypal. Or your computer went down. Hi there all! Be cautious when purchasing items from the following list: If you mail the wrong item, the first thing should be either to immediately mail out the correct item if you have it or immediately refund the payment for the correct item if you don’t have it, messaging the Buyer about each situation.. I received an email from my customer stating that although the shipping time was excellent, I had shipped the wrong item. Posted by 16 days ago. Now he want's me to return this wrong item back to him and then he will send me the correct item. Perhaps someone can help me here. 6) Tracked postage costs more than I’d get in a refund It benefits both buyer and seller and also keeps eBay satisfied if and when an item goes missing. An eBay money-back guarantee protects buyers from fraudulent sellers, save for some exclusions. If a company makes a mistake and sends an extra item you didn’t order, you have an ethical obligation to return it, but legally, you don’t have to send it back. A quick video explaining how I dealt with every reseller's nightmare: accidentally sending the wrong items to the wrong buyers! They have over 100,000 items listed, a separate website, and do a gross profit in the millions (according to public information). The following is a list of items that are not covered, which means the seller can accept payment, fail to send the item, and then you as the buyer have no recourse through the eBay website. Maybe your child interrupted you. However, this is not an individual with only a few items. He has addmitted his mistake. 4) Seller offers small percentage as refund, I refuse. Question. It’s yours to keep. Close. If they simply changed their mind or ordered the wrong item, who pays for return shipping is determined by your return policy. What ever the reason, it is not an uncommon occurrence for an eBay seller to ship the wrong item. Without a doubt, the easiest way to avoid the bulk of ‘item not received’ issues is to send items with recorded delivery and upload the tracking information as soon as possible to eBay. My problem is this: I bought an item from a private seller and he sent me a wrong item. Reminder: If A Retailer Sends You Something You Didn’t Order, You Can Keep It Image courtesy of me and the sysop Updated: 5.15.17 12:25 PM EDT By Mary Beth Quirk @marybethquirk Offer a refund as a managed payments seller . I found other stories online that stated I CAN keep it and there is nothing the seller can … I did it last week. USED when it said it was new. Always send items with recorded delivery. Or the phone rang. Shipping time was excellent, I had shipped the wrong item from my customer stating although... Costs more than I ’ d get in a refund Always send items with recorded delivery however this! I waited - NO refund and NO shipping sent to me so I filed PAYPAL. 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